FAQs

                                    Frequently Asked Questions (FAQ)
1. What materials are your jewelry made of?

Our jewelry is made from high-quality materials such as stainless steel, sterling silver, gold plating, and other durable metals designed for long-lasting shine and comfort.

2. Will the jewelry tarnish or fade?

Our pieces are designed to be durable and resistant to fading. To maintain the best condition, we recommend avoiding water, perfumes, and harsh chemicals.

3. How long does shipping take?

Orders are usually processed within 1–3 business days. Shipping typically takes 5–10 business days depending on your location.

4. Do you offer returns or exchanges?

Yes, we offer a return or exchange policy within 14–30 days of delivery (you can adjust this based on your policy). Items must be unused and in their original condition.

5. How can I track my order?

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery status.

6. What payment methods do you accept?

We accept major payment methods such as credit/debit cards, PayPal, and other secure payment options available at checkout.

7. Is my payment information secure?

Yes. We use secure encryption and trusted payment providers to ensure your personal and payment information stays safe.

8. Can I cancel my order?

Orders can only be cancelled within 24 hours of placing them. After that, processing may already begin.

9. Do you offer discounts or promotions?

Yes! We regularly run special promotions and discounts. Subscribe to our newsletter to stay updated.

10. How can I contact customer support?

You can contact us anytime through our Contact Us page or email us and we will respond within 24 hours.